At FinVedic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website, services, and online platforms. By accessing or using our services, you agree to this policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you register for courses, access our virtual labs, or participate in other FinVedic services, we may collect personal information such as your name, email address, phone number, and educational background.
- Payment Information: While we do not collect or store credit/debit card details, we provide alternative payment methods such as bank details and QR codes for completing transactions.
- Technical Data: We may collect information about your device, including your IP address, browser type, and operating system. We may also track how you interact with our services through cookies and analytics.
- Course Participation Data: Information related to your usage of our educational platform, including course progress, assignments, and interactions within virtual labs.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide access to courses, virtual labs, and other educational resources.
- Customer Support: To respond to your inquiries, provide technical support, and offer customer service.
- Payment Processing: To facilitate transactions using the provided bank details or QR codes for payments.
- Improvement of Services: To monitor and improve our courses, platform, and overall user experience.
- Communication: To send you updates, newsletters, and promotional information about our services, unless you opt-out of receiving such communications.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and prevent fraud or other illegal activities.
3. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except under the following circumstances:
- Service Providers: We may share your data with third-party vendors who assist in providing our services. These vendors are bound by confidentiality agreements and are only authorized to use your data as necessary to provide services to FinVedic.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. Our security measures include encryption, firewalls, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal, accounting, or reporting requirements. If you would like your data to be deleted, please contact us at [email protected].
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions.
- Objection or Restriction: You may object to or request the restriction of our processing of your personal data.
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our platform.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our platform. Your continued use of our services after any modifications to the policy will signify your acceptance of those changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
FinVedic Solutions Private Limited
Email: [email protected]
Address: RENT A DESK, Hitech City RAM SVR,
Plot No4/2 Sector 1, Madhapur,
HUDA Techno Enclave, HITECH City,
Hyderabad, Telangana-500081
Effective Date: May 4th, 2023